Cancellation Policy & Cancellation Form
A. Cancellation Policy
Introduction
Consumers have a right of withdrawal under the following conditions. A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business, or profession.
Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day on which you or a third party designated by you, who is not the carrier, has taken possession of the last item.
To exercise your right of withdrawal, you must inform us (Lais Morgenthal, Make-Unique, Alma-Rogge Straße 10, 28816 Stuhr, Germany, Tel.: +49 176 23930525, Email: lais.morgenthal16@gmail.com) by means of a clear statement (e.g., a letter sent by post or email) about your decision to withdraw from this contract. You may use the attached model withdrawal form, but it is not mandatory.
You can also electronically complete and submit the model withdrawal form or another clear statement on our website https://make-unique.com/pages/widerrufsbelehrung. If you use this option, we will immediately send you confirmation (e.g., by email) of receipt of such a withdrawal.
To meet the withdrawal deadline, it is sufficient for you to send the notification of exercising the right of withdrawal before the withdrawal period has expired.
Consequences of Withdrawal
If you withdraw from this contract, we will reimburse you for all payments we have received from you, including delivery costs (except for additional costs resulting from your choice of a type of delivery other than the least expensive standard delivery offered by us), without undue delay and no later than fourteen days from the day on which we received notice of your withdrawal from this contract.
For this reimbursement, we will use the same payment method that you used for the original transaction unless expressly agreed otherwise with you; in no case will you be charged fees for this reimbursement.
We may refuse reimbursement until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earliest.
You must return or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you notify us of your withdrawal from this contract. The deadline is met if you send the goods before the fourteen-day period has expired.
You will bear the direct costs of returning the goods.
You are only liable for any diminished value of the goods if this loss in value results from handling the goods beyond what is necessary to establish their nature, characteristics, and functioning.
Exclusion or Early Expiry of the Right of Withdrawal
The right of withdrawal does not apply to contracts for the supply of goods that are not prefabricated and for which an individual selection or decision by the consumer is decisive, or that are clearly tailored to the personal needs of the consumer.
The right of withdrawal expires prematurely for contracts for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery.
General Information
- Please avoid damaging or contaminating the goods. Please return the goods in their original packaging with all accessories and all packaging components. If necessary, use protective outer packaging. If you no longer have the original packaging, please ensure adequate protection against transport damage with suitable packaging.
- Please do not return the goods freight collect.
- Please note that compliance with the above points (1-2) is not a prerequisite for the effective exercise of the right of withdrawal.
B. Withdrawal Form
(If you wish to withdraw from the contract, please complete this form and return it.)
To:
Lais Morgenthal
Make-Unique
Alma-Rogge Straße 10
28816 Stuhr
Germany
Email: lais.morgenthal16@gmail.com
I/we () hereby withdraw from the contract concluded by me/us () for the purchase of the following goods ()/ the provision of the following service ():
Ordered on () ____________ / received on () __________________
Name of consumer(s)
Address of consumer(s)
Signature of consumer(s) (only if submitted on paper)
Date
(*) Delete as appropriate.